International Students


If you would like to rent a property at Bath Riverside while you are studying in Bath, we can help you secure it. First we need further information from you:

- Complete the application form and email it back. (Download the form here in English, Chinese Simplified or Chinese Traditional)

- Scan your Passport, Student ID, proof of course Letter and Visa and email back.

- Once we have this information, we can proceed with viewing any property that is suitable for you.

Securing a Property

When we have agreed a let to you, we will ask you to pay our tenancy arrangement fee – (usually £540). There are extra charges for a third tenant (£120) or for Guarantors (£120). Our bank details are:

Please note these fees are usually non-refundable.

Bank: Natwest
Sort Code:


Account Number: 2693 1559
Account Name:

Crisp Cowley Clients Account

IBAN number GB97NWBK50000026931559

When we have received your fee, we will withdraw the property from the lettings market. All funds for the tenancy must be cleared and in our account before you are allowed to check in. Please make any payment to us online by BACS.


Please provide email, mobile phone number and full name of UK guarantor. If you do not have a UK based guarantor, you need to pay all rent in advance.


The deposit we hold is equivalent to two months’ rent and it will be held in a Custodial Scheme called The Deposit Protection Service. For information:

Tenancy Agreement

The minimum amount of time we need to arrange the tenancy is four working days from agreeing the terms, it may take longer. We will send the tenancy agreement to you when it is ready. You can sign and scan it back, come to the office to sign it when you pay your money, or sign it on check in.

Checking In

We need to have from you all of the monies due before you meet with our Inventory Clerk and normally you will have already signed the tenancy agreement. On the day you move in our Inventory Clerk will check you in, agree the condition of the apartment with you, read the meters, show you how the heating works, you will be able to ask questions on how to operate the various appliances in the apartment. You’ll receive a contacts information sheet so you know who to contact at our office if you have any problems or questions.

Contacts after Check In

A few days later we will send you copies of the tenancy agreements along with a copy of the inventory and check-in report. You then need to contact Weseex Water who supply water to your property Eon for electricity and heat and give them your details and the readings from the check-in report. A few days later you will receive a welcome pack from Eon for your heat and electricity supply, and from Wessex water for water supply. As you move in you also need to contact BANES -The Local Authority about council tax. You need to go to their offices with proof of ID and student information so that they can register you as being exempt from payment of council tax.

Our Property Repairs Manager is Kelly Clifford:- This email address is being protected from spambots. You need JavaScript enabled to view it. any issues regarding problems with the property should be reported to her and she will contact you to arrange access and to ensure that everything is working again. If this is an emergency, please contact our 24 hour helpline. (details will be given to you)

Kelly will also carry out quarterly inspections. She will contact you directly to arrange the appointment and this is also an opportunity for you to discuss any maintenance issue you have.

Our Property Finance Manager is Lucy Sartain:- This email address is being protected from spambots. You need JavaScript enabled to view it.. Lucy will be able to help you with any questions with regards the payment of rent or your deposit – including how to claim this back at the end of the tenancy.

All our tenancies include a monthly clean and Lucy will also contact you directly to arrange a schedule and access.

Fiona Patton our Lettings Manager will contact you towards the end of your tenancy to ask whether you want to renew and if not, to arrange access for viewings and help you arrange your exit. This email address is being protected from spambots. You need JavaScript enabled to view it. . If there are any changes in your circumstances please let her know.

Lettings experts

Our lettings team knows the Bath lettings and investment market inside out. Talk to them before you let or invest.

Nick Gale Cale Lettings Manager More details »


Crisp Cowley’s efficient service was exactly what we needed to ensure we let our house at a good rate to reliable tenants from the earliest possible date. We were very grateful for the warmth and professionalism shown by you and your colleagues right from the start. It is comforting to know our home is in safe hands
Mr & Mrs P, France
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Community spirit, delicious food and a world-famous walk.



A short stroll to Bath Spa station – an even shorter one to river and canal.



Grand villas and the occasional flock of sheep.


I was very impressed with Crisp Cowley’s proactive approach of bringing cash buyers round for exclusive pre-market viewings.
Andrew Penney, Cambridge Terrace
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